Privacy Policy mywin77 —
Your Data, Our Responsibility

At mywin77, we believe that member trust is our most valuable asset. As a leading online gaming platform in Malaysia, we understand that the decision to share personal information with us is not made lightly — and we do not take that responsibility lightly either.

This Privacy Policy is written in plain, easy-to-understand language, free from confusing legal jargon. We want every mywin77 member to truly understand what happens with their data — not just scroll and click "Agree" without reading. Take a few minutes to read this document. It matters to you.

Mywin77 collects members' personal information only when it is genuinely required for a legitimate purpose. Below are the categories of information we collect when you use our platform:

In addition to information you provide directly, we also automatically collect usage data when you browse our platform. This includes information about how you interact with the site, the games you play, and the time you spend on the platform.

Every piece of data we collect has a clear and legitimate purpose. mywin77 uses members' personal information solely for the following purposes:

• Account Management — Creating, verifying, and managing member accounts, including the KYC process and identity verification required prior to fund withdrawal.
• Transaction Processing — Securely processing deposits and withdrawals across the various payment methods supported by our platform.
• Platform Security — Detecting and preventing fraudulent activity, multi-accounting, money laundering, and any other security threats.
• Service Communication — Sending important account notifications, the latest promotions, platform updates, and responsible gaming information.
• Platform Enhancement — Analyzing usage patterns in aggregate and anonymously to improve the overall gaming experience, user interface, and platform performance.
• Responsible Gaming — Monitoring member wagering habits to identify early signs of problem gambling and providing appropriate support where needed.
• Legal Compliance — Fulfilling applicable legal and regulatory obligations, including anti-money laundering (AML) requirements and tax compliance.

Mywin77 does not use your data for any purpose not stated in this policy without first obtaining your additional consent.

Mywin77 takes data sharing very seriously. We do not sell or disclose members' personal information to third parties for their own commercial purposes. However, there are specific situations where data sharing is necessary and lawful:

All third parties we work with are bound by strict confidentiality agreements and are required to comply with data protection standards equivalent to our own. We select service partners carefully and conduct regular reviews of their privacy practices.

Mywin77 continuously invests in security infrastructure to ensure your data remains protected at all times. The security measures we have in place encompass multiple layers of protection:

• Encryption of Data in Transit and at Rest — All data transmitted between your browser and our servers is protected by 256-bit SSL/TLS encryption. Data stored in our databases is also encrypted using the industry-recognised AES-256 encryption algorithm.
• Two-Factor Authentication (2FA) — mywin77 supports and encourages the use of 2FA for all member accounts. This feature adds an extra layer of protection that prevents unauthorised access even if your password becomes known to another party.
• 24/7 Monitoring — Our cybersecurity team continuously monitors the system around the clock to detect any unusual activity, intrusion attempts, or potential security threats.
• Regular Security Audits — The mywin77 platform undergoes periodic independent security audits conducted by certified cybersecurity firms. The findings are used to continuously strengthen our security systems.
• Internal Access Controls — Access to member personal data within mywin77 staff is restricted on a need-to-know basis. Only staff who require access to perform their duties are permitted to view the relevant data.

Mywin77 uses cookies — small text files stored on your device — to enhance your browsing experience on our platform. Below are the types of cookies we use:

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect certain functions of the mywin77 platform. For guidance on managing cookies in popular browsers, please refer to the official documentation of your browser.

Mywin77 respects your rights over your own personal data. As a member of our platform, you have the following rights, which you may exercise at any time:

To exercise any of the above rights, contact the mywin77 customer support team via 24/7 Live Chat on our platform. We will process your request within 30 business days. For certain more complex cases, we may require additional information to verify your identity before processing the request.

Mywin77 retains members' personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable law. Below are our data retention guidelines:

• Active Account Data — Retained for the full duration your account is active plus any additional period required by law after account closure.
• Financial Transaction Records — Retained for a minimum of 7 years from the transaction date to meet financial compliance and tax law requirements applicable in Malaysia.
• Security Log — Retained for 12 months for fraud detection and security incident investigation purposes. These logs are automatically deleted after that period.
• KYC Documents — Retained for the duration your account is active and for 5 years after account closure in accordance with anti-money laundering compliance requirements.
• Marketing Data — Retained until you withdraw consent to receive marketing communications. Unsubscribe requests will be processed within 10 business days.

When data is no longer needed, we delete or anonymise it in a secure and irreversible manner. Our data deletion process complies with industry standards for secure data disposal.

The mywin77 platform may contain links to third-party websites or services, including game providers, payment processors, and service partners. There are a few important things you should know:

However, all third-party service providers integrated with the mywin77 platform — including game software providers and payment gateways — are required to comply with strict data security standards as a condition of their partnership agreement with us. We conduct regular reviews to ensure our partners remain consistently compliant.

Mywin77 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or improvements in the way we protect your data.

• Any significant changes to this policy will be communicated to members via email notification or a prominent notice on the mywin77 platform before the changes take effect.
• The "Last Updated" date at the top of this document will always be refreshed to reflect the latest version of the policy currently in effect.
• Continued use of the mywin77 platform after this policy amendment takes effect will be considered acceptance of those changes.
• If you disagree with any changes made, you have the right to close your account by contacting our support team.

We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your information. If you have any questions regarding policy changes, our team is ready to assist you.

If you have any questions, concerns or requests regarding this Privacy Policy or how we manage your personal data, the mywin77 Data Protection Officer (DPO) team is here to help.

When contacting us regarding a privacy request, please include your account username and a clear description of your request or concern. This helps us process your request more quickly and accurately. All privacy-related communications will be handled with confidentiality and professionalism.